Why am I seeing the wrong Terms of Service?

StitcherAds -

If you have multiple Advert accounts or have started using Business Manager from Facebook, you may experience issues with accepting the Facebook Terms of Service (ToS) where the link from StitcherAds is redirected by Facebook to a different Facebook advert account's ToS page.

If you experience this issue, please use the information below to create the correct URL. As the URLs vary for each ToS please navigate to the correct section.

 

1. Terms of Service for Conversion Tracking

Use the following URL structure
https://business.facebook.com/ads/manage/convtrack/tos.php?account_id=XXXXXXXXXXXXXXX&business_id=YYYYYYYYYYYYYYY

Where XXXXXXXXXXXXXXX is your account ID as seen here in StitcherAds:

And YYYYYYYYYYYYYYY is your business ID as seen in the address bar of your browser when you log into business.facebook.com (Business Manager)

 

2. Terms of Service for Custom Audiences

Use the following URL structure
https://business.facebook.com/ads/manage/customaudiences/tos.php?account_id=XXXXXXXXXXXXXXX&business_id=YYYYYYYYYYYYYYY 

Where XXXXXXXXXXXXXXX is your account ID as seen here in StitcherAds:

And YYYYYYYYYYYYYYY is your business ID as seen in the address bar of your browser when you log into business.facebook.com (Business Manager)

 

3. Terms of Service for Custom Audiences From Your Website and Mobile App

Use the following URL structure
https://www.facebook.com/customaudiences/app/tos?account_id=XXXXXXXXXXXXXXX

Where XXXXXXXXXXXXXXX is your account ID as seen here in StitcherAds:

 

Comments

Powered by Zendesk